Management's European investor meetings reinforced Deutsche Bank's view that ServiceNow can capture enterprise AI spending while sustaining gross margins above 80%. The bank reiterates Buy and lifts its target price from $135 to $155, primarily reflecting a higher software-sector multiple.
- Target price raised to $155 from $135; Buy reiterated.
- AI packaging offers Foundation, Advanced and Prime entry points, with reported 20–30% uplifts for Foundation and Advanced.
- Management indicated AI consumption could generate roughly 4.5–5x the ACV associated with the relevant seat-based productivity opportunity.
- Security and risk is a $2bn+ business, supported by recent acquisitions.
- Management expects AI adoption not to push gross margin below 80%.